F.A.Q
Frequently Asked Questions
What is Nocturnal Ink?
We are a romance book box that specializes in NSFW covers and art. We have two sub boxes and a pre-order box.
What is the difference in your Twisted Desires bi-monthly sub box and Provocative pages monthly sub box?
Twisted Desires bi-monthly subscription box is a subscription-based box that includes:
- Signed Hardback
- Exclusive Reversible Dust Jacket
- Dust Jacket Features a SFW and NSFW side
- Foiled Hardback Case
- Digitally Sprayed Edges
- Custom Interior Formatting
- Colored End Pages
- NSFW Art
- Exclusive Stickers/Bookmarks/etc
- Exclusive Shipping Box
Provocative Pages monthly subscription box is a subscription-based box that includes:
- Signed Hardback
- Digitally Sprayed Edges
- Custom Interior Formatting
- Colored End Pages
What is your DeLust Box?
Our DeLust box is a pre-order box that falls outside of our subs.
Every DeLust box is slightly different in what is featured, but most have the following items:
- Signed Hardback
- Exclusive Reversible Dust Jacket
- Dust Jacket Features a SFW and NSFW side
- Foiled Hardback Case
- Digitally Sprayed Edges
- Custom Interior Formatting
- Colored End Pages
- NSFW Art
- NSFW Overlay
- Bookish Merch
- Exclusive Stickers/Bookmarks/etc
- Exclusive Shipping Box
Make sure to check out each listing for individual details.
I just subscribed as a sub what box am I getting?
Twisted Desires boxes are bi-monthly with the cutoff date being the 5th of every odd month. If you order after the 5th of an odd month, your payment will be applied toward our next box.
After Jan 5th - March box
After Mar 5th - May box
After May 5th - July box
ETC
Example: If you purchase a box on March 10th, you will receive May's box.
Please note that because we are bi-monthly orders placed directly after a cut-off date will have an extended wait since the order will be applied to the next bi-monthly box.
Provocative Pages is our monthly box, with renewals falling on the 20th of each month. Orders placed after the 20th will receive the following month's box as their first box.
Example: If you purchase a box on July 28th, you will receive August's box.
Your sub invite will also include the first box you will receive.
Do you ship internationally?
Absolutely! The carriers calculate our international shipping, which is not within our control.
Please note that several countries that do not allow NSFW items to be imported. We are unable to special package items to accommodate this. We also do not recommend buying from our shop as we will not replace any items confiscated by customs in those countries.
How long is your processing time?
Our average shipping time is typically 8-12 weeks after sub-renewals, but please remember this may vary depending on several factors and can be extend.
Pre-orders can take 5-6 months.
You can check out shipping updates for individual box updates.
Can I cancel my subscription?
You can cancel your subscription anytime through the online portal. If your subscription renews, we are unable to cancel the order or provide a refund.
Am I able to skip my upcoming box?
Twisted Desires Bi-Monthly Box allows one skip per annual year. This means you may skip one of the six subscription boxes.
Provocative Pages Monthly Box allows three skips per year with no consecutive skips.
You may submit the request through your customer portal. You must submit the request before the payment is taken.
The year is measured by your sub date and not the calendar year.
Do you accept returns?
All sales are final. We do not accept returns or exchanges. If you have any issues with your order, please email us at support@twisteddesiresbookbox.com
We do not accept returns or issue refunds for boxes cancelled.
My book box is damaged or missing items?
If you have missing items or damage to your items, please contact us so that we can assist you. All claims for missing or damaged items must be submitted within 14 days of the delivery date.
Damages are reviewed on a case-by-case basis.
Damage includes missing pages, tears, visible gashes on the cover or spine, residue or marks that can't be removed, extremely dented or crushed corners, and ripped or bent pages that impact readability.
What we do not consider damage is wavy page due to humidity, slightly creased/bent top or bottom of spine, and ripped or damaged pages that do not affect the reading experience. Marks on the back of the cover.
Photos of the damage and proof of purchase are required.
If your damaged item meets the qualifications, you must return your book to us before we can send a replacement (a return label will be provided).
Best way to contact us?
If you want to contact us about returns/damages/questions not answered on our FAQ page, please email us at support@nocturnalinkbookco.com
Please allow 72 hours for a response, excluding weekends.